FAQ

1. What types of dolls do you cater to at Doll Carousel?

At Doll Carousel, we specialize in accessories and customizations for BJDs (Ball-Jointed Dolls), Blythe dolls, Pullips, and other vinyl dolls.

2. Can I request specific customizations for my dolls?

Absolutely! We offer personalized makeovers and bespoke wig services for Blythe, Pullips, and vinyl dolls through pre-order options.

3. Are your accessories handmade?

Yes, all our accessories are meticulously handmade to ensure quality and charm for your dolls.

4. How long does it take for pre-order customizations to be completed?

Pre-order timelines may vary, but we strive to fulfill orders within the specified timeframe provided during the customization request.

5. Do you offer international shipping?

Yes, we do! Doll Carousel provides international shipping to bring our enchanting accessories and customizations to doll enthusiasts worldwide.

6. Can I cancel or modify my pre-order customization request?

Please contact us as soon as possible regarding any changes or cancellations to pre-order customizations. We'll do our best to accommodate your request if the process hasn't begun.

7. Are pre-orders for makeup or wigs always available at Doll Carousel?

No, pre-orders for makeup or wigs are only accepted if the product is currently available in our store or has been announced on our Instagram: @doll_carousel. We encourage you to stay updated on our social media for announcements regarding pre-order availability.

8. Are your products suitable for all doll sizes and types?

While most of our accessories cater to various doll sizes, some items might be specifically designed for certain doll types. Please check product details for specific compatibility.

9. What makes Doll Carousel stand out from other doll accessory stores?

At Doll Carousel, we pride ourselves on handcrafting unique accessories and providing personalized customizations, adding a touch of magic and charm to each doll's world.

10. How can I reach Doll Carousel's customer support for inquiries?

You can contact our customer support team via email at [email protected] or through our website's contact form.

11. Can I visit Doll Carousel's physical store?

Currently, Doll Carousel operates exclusively online. You can explore our magical world and make your purchases through our website.